How to Get the Refresh Token

Modified on Sat, 1 Feb at 8:30 PM

When working with our API, managing authentication tokens effectively is crucial for ensuring seamless communication between another system and OTO. One of the key components in this process is the refresh token, which allows a user to obtain a new access token without re-authenticating. This guide walks you through the steps to retrieve the refresh token directly from the OTO dashboard.


Instructions


Step 1: Access the Dashboard

  • Log in to the OTO dashboard using your credentials.
  • Navigate to the Sales Channel section, where API configurations are managed.



Step 2: Locate the OTO API Section

  • Inside the Sales Channel section, look for the OTO API settings.
  • This section contains the necessary details for API integration.



Step 3: Retrieve the Refresh Token

  • In the OTO API section, find the Refresh Token field.
  • Copy the refresh token securely.
    • This token is required for requesting new access tokens via the OTO API.
    • The access token generated is valid for 30 minutes and then needs to be regenerated.



Make sure to store it securely, as it is a sensitive piece of information.  






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