How to create an international shipment with OTO rates

Modified on Thu, 6 Mar at 2:35 PM

General Feature Information


OTO allows its users to ship directly internationally with delivery companies without having any contracts. In this model, you will be able to explore different rates offered by delivery companies.


How to Use the Feature

  1. Similar to domestic shipments, you should add your order first. Then go to the "Shipments" tab, select the order you want to ship and press "Create Shipment" then select "With OTO Rates".




2. Choose box or enter height, width, length and weight of the shipment, then click on Show Shipping Prices



3. Choose your preferred delivery company by simply clicking the "Select" button.




Configuration Details

  1. Prerequisites:
    What needs to be set up before using this feature?

Order and warehouse (pickup location) must be added to the OTO system. 

Credit must be purchased for the shipping fee.


Troubleshooting and FAQs

  1. Common Issues and Solutions:

    • Issue: Create shipment gives an error.

    • Solution: Check the shipping error logs to see the error, and you can try with another delivery company.



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