What is OTO?

1. Our goal

Enable retailers and small business owners to fulfill the orders of their e-commerce or other platforms and whether to deliver them from the nearest branch or warehouse to the end-customers automatically with the best shipping companies or to be picked up from the shipping company's couriers. We reduce your operations expenses and increase customer satisfaction with the quality of delivery.

You can do all of these operations under one single platform.

2. How it works?

• The customer places an order on the e-commerce platform and we provide integration with most e-commerce platforms including Magento, WooCommerce, BigCommerce, Shopify, Salla, Zid, and more.

• Our platform receives the order information and assigns it to the nearest branch or warehouse. We transfer the location of your customers to Google Maps' coordinates and automatically assign it to the nearest branch/warehouse, so there is no need for manual assignment.

• Your team receives the order and begins preparing it. Your team will receive the order immediately with full details about products, customer information, and important instructions

• The shipping company receives the order from the warehouse/branch and delivers it immediately whether inside or outside the city. Your customers will receive their orders from our reliable delivery partners as soon as possible

3. OTO Plans

3.1. Free Plan: It is a plan suitable for small and medium-sized stores with unlimited warehouses, through which the clients can benefit from the features below. OTO makes it easy for clients to connect with their sales channel accounts, with more than 18 connections.

• Connect Your Shipping Contract (Only 1 Carrier)

• Ship with Discounted Rates (Local & International)

• Shipping Price Calculator

• Box Configuration & Print Settings

• Integration with Sales Channels (Only 1 Channel)

• Add Your Warehouses (Unlimited)

• Only 1 User

• Available Support Across All Channels

• COD Transfer (Twice a Month)

• 1 SAR Fee (Your Own Rates)

3.2. Starter Plan: This plan helps companies with up to 3 users, warehouses, and brands easily manage their operations. With this package; orders from multiple brands can be distinguished and assigned to the correct warehouse accordingly. Statistics for each brand can be seen separately. Communications with end customers through SMS can be customized based on the brand.

• Connect Your Shipping Contracts (Up to 3 Carriers)

• Ship with Extra Discounted Rates (local & international)

• SMS Module (Limited)

• OTO FLEX (Drivers App)

• Integration with Sales Channels (Up to 3 Channels)

• 10 Users (Brand Manager User, Warehouse User, and Drivers)

• Brands Configuration and Integration (Up to 3 Brands)

• Available Support Across All Channels

• COD Transfer (Twice a Month)

• 1 SAR Fee (Your Own Rates)

3.3. Scale Plan: This plan is suitable for big companies with multiple warehouses, through which the clients can benefit from the below features:

• Connect Your Shipping Contracts (Unlimited)

• Ship with Best Rates (local & international)

• Email & WhatsApp Module (Limited)

• SLA Management

• Integration with Sales Channels (Unlimited)

• Unlimited Users

• Brands Configuration and Integration (Unlimited)

• Supervising Account Manager 

• COD Transfer (Once a Week)

• 0.9 Sar Fee (Your Own Rates)

• Basic Shipping Automation

• Basic API Access

• Basic Warehouse Management System