Priority rules help OTO to choose among feasible delivery options. OTO finds feasible delivery companies for orders as per the delivery company coverages and the feasibility rules set. If there is more than one feasible delivery company, the order will be assigned according to the priority rules.
Please note that priority rules are only available for OTO OMNI and ECOM+ clients.
Priority Rule Options
Least Cost: Oto chooses the delivery company with the least cost and creates a shipment with it.
Manual Rating: Oto chooses the delivery company according to the priority you make.
Equally Distribute: Oto distributes shipments equally among the feasible options.
Fulfillment Rate: Oto chooses the delivery company with the best fulfillment rate and creates a shipment with it.
SLA Met: Oto chooses the delivery company with the best SLA stats and creates a shipment with the best SLA rate.
Customer Rating: Oto chooses the delivery company according to customer ratings of them and creates a shipment with the best one
Global Performance: Oto chooses the delivery company according to their global performances.
How to Set a Priority Rule
1. Click on settings on the top menu and click on "Priority Rules"
2- Click on add button and the rule form will open.
3- You need to fill this form to create a rule and make it active. First Enter the name of the rule you want to add and select the action that the rule will work with. Then select the country and city that you want the priority rules will work. Choose the method of the priority rule which is explained above. Do not forget to turn status to active.
4- In the form, there is a DC company choosing menu. You can use it when you choose the manual rating method.
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